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CQC warns provider that it must make improvements

Published:
27 September 2013
Service:
Speirs House
Provider:
Greensleeves Homes Trust
Categories:
  • Media

When the Care Quality Commission visited Speirs House unannounced on 18 June and 1 and 4 July 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Greensleeves Homes Trust telling them that they must improve in the following areas by 19th August 2013.

  • The service was failing to take reasonable steps to identify and prevent the possibility of abuse and/or failing to respond appropriately to allegations of abuse.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in June and July 2013, read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.