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CQC warns provider that it must make improvements
2 September 2013
When the Care Quality Commission visited Lindale Residential Care Home unannounced on 23 July 2013, we found that the service was failing to meet the national standards that people should be able to expect.
As a result, CQC has issued a formal warning to Genesis Homes (Essex) Limited telling them that they must improve in the following areas by 2 November 2013.
- Regulation 10, (Outcome 16): Assessing and monitoring the quality of service provision.
The provider did not have an effective system in place to identify, assess and manage risks to the health, safety and welfare of people who use the service and others.
CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in July 2013 read the full report here.
If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service.
CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.