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CQC warns provider that it must make improvements

29 August 2013
The Tynings
Raynsford Care Limited
  • Media,
  • Care homes without nursing

29 August 2013

When the Care Quality Commission visited The Tynings unannounced on 20 and 24 June 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Grapevine Care Limited telling them that they must improve in the following area by the end of August 2013.

  • Regulation 21 – Requirements relating to workers

People were not always cared for, or supported by, suitably qualified, skilled and experienced staff. The provider did not operate effective recruitment procedures or take appropriate steps to ensure that staff were of good character and fit to work caring for vulnerable people.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in June 2013, read the full report here.

If the required improvements are not made within the set timescales, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.