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CQC warns provider that it must make improvements
28 August 2013
When the Care Quality Commission visited Oakhurst Court Rest Home unannounced on 14 June 2013, we found that the service was failing to meet the national standards that people should be able to expect.
As a result, CQC has issued formal warnings to Mr Gerald Michael Elliott telling them that they must improve in the following areas by 28 August 2013:
- Regulation 23, (Outcome 14): Supporting workers
The service was failing to ensure suitable arrangements were in place to support employees to enable them to deliver care and treatment safely and appropriately.
- Regulation 10, (Outcome 16): Assessing and monitoring the quality of service provision
The service was not protecting people against the risks of unsafe care and treatment by not effectively assessing and monitoring the quality of service provided.
CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in June 2013, read the full report here.