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CQC warns provider that it must make improvements

18 September 2013
  • Media,
  • Care homes without nursing

18 September 2013

When the Care Quality Commission visited Fairglen Residential Home unannounced on 20 May and the 11 June 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Gyaneshwar Purgaus and Miss Santee Sawock telling them that they must improve in the following areas .

  • Regulation 14 (Outcome 5): Meeting Nutritional needs.

The service was failing to protect people against the risks associated with inadequate nutrition or hydration.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in May/June 2013, read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.