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CQC warns provider that it must make improvements

Published:
3 September 2013
Categories:
  • Media,
  • Care homes with nursing

3 September 2013

When the Care Quality Commission visited Goole Hall unannounced on 17 and 18 July 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Heltcorp Ltd telling them that they must improve in the following areas by 23 August 2013:

  • Regulation 13 (Outcome 9): Management of medicines

The service was failing to protect people against the risks associated with poor medicines management.

  • Regulation 12 (Outcome 8): Cleanliness and infection control

The service was failing to maintain appropriate standards of cleanliness and hygiene.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in July 2013, read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service.

CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.