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CQC warns provider that it must make improvements

Published:
15 August 2013
Categories:
  • Media,
  • Care homes with nursing

15 August 2013

When the Care Quality Commission visited The Dene unannounced on 30 April 2013 we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Partnerships in Care Limited telling them that they must improve in the following area by 21 June 2013

  • Regulation 9, (Outcome 4): Care and welfare of people who use services

The service was failing to ensure people were protected against the risks of receiving inappropriate or unsafe care or treatment.

They must improve in the following areas by the 28 June 2013

  • Regulation 13, (Outcome 9): Management of medicines

The service was failing to protect people against the risks associated with poor medicines management.

  • Regulation 22, (Outcome 13): Staffing

The service was not taking appropriate steps to ensure that there were sufficient numbers of suitably qualified staff on duty at all times to meet people’s needs.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in April 2013, read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.