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CQC warns provider that it must make improvements

Published:
24 December 2014
Categories:
  • Media

When the Care Quality Commission visited Peat Lane House unannounced on 12 September 2014 we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued formal warnings to Cumbria Care telling them that they must improve in the following areas by 28 November, 31 December 2014 and 30 January 2015.

  • Regulation 9, (Outcome 4): Care and welfare of people who use services

The service was failing to ensure people were protected against the risks of receiving inappropriate or unsafe care or treatment.

  • Regulation 12, (Outcome 8): Cleanliness and infection control

The service was failing to ensure people were protected from the identifiable risks of acquiring a health care associated infection.

  • Regulation 22, (Outcome 13): Staffing

The service was not taking appropriate steps to ensure that there were sufficient numbers of suitably qualified staff on duty at all times to meet people's needs.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in September 2014 read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.