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CQC warns provider that it must make improvements

19 August 2013
Connaught House
Places for People Individual Support Limited
  • Media,
  • Care homes with nursing

19 August 2013

When the Care Quality Commission visited Connaught House unannounced on 10th July 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Places for People Individual Support Limited telling them that they must improve in the following areas by 5th August 2013:

  • Regulation 13 (outcome 9). The service was not ensuring the safe management of medication.

Systems were not in place to ensure that people were protected from the risks associated with the unsafe use and management of medicines.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in August 2013, read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.