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CQC warns provider that it must make improvements

4 September 2013
Grace House Outreach Care
The Christian Care Trust
  • Media,
  • Care homes without nursing

4 September 2013

When the Care Quality Commission visited Grace House Outreach Care unannounced on 11 July 2013 we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Christian Care Trust telling them that they must improve in the following areas by 21 August 2013.  

  • Regulation 20, (Outcome 21): Records:

The service was failing to ensure that appropriate records were kept.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in July 2013 read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service.

CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.