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CQC warns provider that it must make improvements

Published:
5 August 2013
Categories:
  • Media,
  • Care homes without nursing

5 August 2013

When the Care Quality Commission visited Rose Court unannounced on 11 June 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued formal warnings to Anchor Trust telling them that they must improve in the following areas by 31 July 2013:

  • Regulation 9, (Outcome 4): Care and welfare of people who use services

The service was failing to ensure people were protected against the risks of receiving inappropriate or unsafe care or treatment.

  • Regulation 13, (Outcome 9): Management of medicines

The service was failing to protect people against the risks associated with poor medicines management.

  • Regulation 23, (Outcome 14): Supporting workers

The service was failing to ensure suitable arrangements were in place to support employees to enable them to deliver care and treatment safely and appropriately.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in June 2013, read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.