You are here

CQC warns provider that it must make improvements

12 July 2013
The Oaks Private Residential Home
Mr Kevin Hall
  • Media,
  • Care homes with nursing

12 July 2013

When the Care Quality Commission visited The Oaks Private Residential Home unannounced on 2 May 2013 and 20 May 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Mr Kevin Hall telling him that he must improve in the following areas by 12 July 2013:

  • Regulation 23, (Outcome 14): Supporting workers

The service was failing to ensure suitable arrangements were in place to support employees to enable them to deliver care and treatment safely and appropriately.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made.

For more details of the findings from the inspection in June 2013 read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.