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CQC warns Priory Elderly Care Limited that they must make improvements
17 January 2014
When the Care Quality Commission visited Charles Court Care Home unannounced on 16 & 17 October and 4 November 2013, we found that the service was failing to meet the national standards that people should be able to expect.
As a result, CQC has issued formal warning/s to Priory Elderly Care Limited telling them that they must improve in the following areas by 31 December 2013:
- The service was failing to protect people against the risks associated with poor medicines management. The service was not protecting people against the risks of unsafe care and treatment by not effectively assessing and monitoring the quality of service provided.
CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in October and November 2013. Read the full report here.
If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.