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CQC warns Positive Approach Services Limited that they must make improvements

Published:
19 August 2014
Categories:
  • Care homes without nursing

When the Care Quality Commission visited Prince Bishops Court unannounced on 15 July 2014 we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Positive Approach Services Limited telling them that they must improve in the following areas by 7 August 2014:

  • Regulation 11, (Outcome 7): Safeguarding people who use services from abuse The service was failing to take reasonable steps to identify and prevent the possibility of abuse and/or failing to respond appropriately to allegations of abuse.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in July 2014, read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.