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CQC warns Pemberdeen Laser Cosmetic Surgery Clinic Limited that it is failing to protect the safety and welfare of people

10 October 2012
  • Media

10 October 2012

Urgent improvements required at the Belvedere Private Hospital, Abbey Wood, south east London.

The Care Quality Commission (CQC) has issued a formal warning to Pemberdeen Laser Cosmetic Surgery Clinic Limited that it must make urgent improvements at an independent hospital in Abbey Wood, south east London.

Two warning notices have been issued following an unannounced inspection of the Belvedere Private Hospital, in Knee Hill, in September to follow up on concerns identified at a previous inspection.

Inspectors found that the hospital was failing to take adequate steps to protect people using services there against the risks of inappropriate or unsafe treatment and care. Essential life-saving medicines and equipment were not readily available should foreseeable emergencies in a surgical setting occur. Inspectors also identified that the correct arrangements regarding the use of controlled drugs were not in place. This put people at risk of harm.

More details of CQC’s findings can be found in the latest inspection report on The Belvedere Private Hospital.

Matthew Trainer, Deputy Director of CQC in London, said:

“We check the standards of quality and safety in care that the law says everyone should be able to expect. These standards exist to protect people who cannot always speak up for themselves from being put at risk of harm. Providers have a duty to be compliant.

<“In any environment where surgery takes place, it is vital that providers are prepared for every eventuality. In this hospital, people having surgery were being put at risk in the event of any complications relating to that surgery.

“Our inspectors will return in the near future to carry out another unannounced inspection. If we find that the hospital is not making the required progress we won’t hesitate to use our legal powers further to protect the people who use services there.”


For further information please contact the CQC press office on 0207 448 9239 or out of hours on 07917 232143.

Notes to editors

The warning notices find that Pemberdeen Laser Cosmetic Surgery Clinic Limited is in breach of:

  • Regulation 9(1)(b)(i)(ii)(2) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 (Outcome 4) Care and welfare of people
  • Regulation 13 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 (Outcome 9) Management of medicines

If the required improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.