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CQC warns Pearl Dental Clinic that it is failing to protect the safety and welfare of people

22 August 2012
Pearl Dental Clinic
Mr. Sandip Patel
  • Media,
  • Dental service

22 August 2012

Urgent improvements required at dental practice in south London.

The Care Quality Commission (CQC) has issued a formal warning to Mr Sandip Patel that he must make urgent improvements at a dental practice in Tooting, South London.

A warning notice has been issued following an inspection of Pearl Dental Clinic, in Mitcham Road, in May.

Inspectors found that, due to poor standards of cleanliness and hygiene, adequate steps had not been taken to protect people using the practice against the risk of acquiring a healthcare associated infection.

Inspectors identified that staff had not been trained in infection prevention and control, and that no policy on hand hygiene was in place. Regular checks and audits did not take place, and no clear system was in place to make sure that instruments were cleaned and stored appropriately.

Matthew Trainer, Deputy Director of CQC in London, said:

“The standards of quality and safety in care that CQC checks are those that the law says everyone should expect. These standards exist to protect people from being put at risk of harm. Providers have a duty to be compliant.

"Good standards of cleanliness and hygiene should be basic common sense in a dental practice.

“Our inspectors will return in the near future to carry out another inspection. If we find that the practice is not making the required progress we won’t hesitate to use our legal powers further to protect the people who use their services.”


For further information please contact the CQC press office on 0207 448 9239 or out of hours on 07917 232143.

Notes to editors

The warning notice finds that Mr Sandip Patel is in breach of:

  • Regulation 12 (1)(a)(b)(c) (2)(a)(c)(i)(ii)(iii) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 (Outcome 8) Cleanliness and infection control

CQC issued a warning notice requiring the provider to take action to meet the regulatory requirements by 10 August 2012. CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards.  Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.