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CQC warns Park Homes UK Limited that it is failing to protect the safety and welfare of people

20 July 2012
Holly Park Care Home
Park Homes (UK) Limited
  • Media,
  • Care homes with nursing

20 July 2012

Regulator demands further improvement at Bradford care home.

The Care Quality Commission has issued formal warning to Park Homes UK Limited, stating that that they must make urgent improvements to standards of care or face further action.  

The warning follows an unannounced visit to Holly Park Care Home, Clayton in Bradford, in June 2012 to follow up improvements required at an earlier inspection. The home is registered to provide accommodation and both personal and nursing care for up to 43 people.

On the latest visit, inspectors found that the registered providers Park Homes UK Limited were still failing to ensure safe practice in cleanliness and infection control.

The provider had not taken necessary steps to ensure people were adequately protected against infection risks, due to shortcomings in cleanliness and infection control practices in the home.

Inspectors noted that several areas of the home were dirty and had an unpleasant odour and the furniture in some rooms was heavily stained.

Cleaning schedules lacked sufficient instructions as to the expected level of cleaning and also indicated that some areas of the premises were not being cleaned on a regular basis.

Malcolm Bower-Brown, deputy director of CQC in the North said:

"The law says that these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant. 

“This warning sends a clear and public message that Park Homes UK Limited needs to address these issues as a matter of urgency or face serious consequences.

“We will return to Holly Park Care Home in the near future and if we find that the provider is not making the required progress we won’t hesitate to use our legal powers to protect the people who live there.”


For further information please contact the CQC Regional Communications Team, David Fryer 07901 514 220 or Kirstin Hannaford 0191 233 3629.

The CQC press office can be contacted on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

The warning notices find that Park Homes UK Limited is in breach of:

  • Regulation 12, Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 Cleanliness and Infection Control

If the required improvements are not made within a set time, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards.   Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.