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CQC warns Oakford Manor Nursing Home it needs to do more to protect the safety and welfare of people

17 September 2012
  • Media,
  • Care homes with nursing

17 September 2012

Regulator demands improvement by Derbyshire nursing home.

The Care Quality Commission has issued a formal warning to Rushcliffe Care Ltd saying they must make improvements to standards of care at Oakford Manor Nursing Home or face further action.

The warning follows an unannounced visit by inspectors to the nursing home in Newshaw Lane, Hadfield, Glossop, Derbyshire on 7 August, as part of a planned review of compliance.

Following the visit, inspectors found the owners of Oakford Manor Nursing Home needed to make improvements in relation to management of medicines.

  • Some people were given medication with a time interval between doses that was less that the recommended safe duration.
  • Medication records could not be relied upon because some were incomplete, inaccurate and out of date.
  • There were discrepancies between the medication administered and the amount left in stock at the home.

Andrea Gordon, Deputy Director of Operations (central region) for CQC, said: "The law says these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.

“This warning sends a clear message that Oakford Manor Nursing Home needs to address this issue or face further consequences.

“Our inspectors will return in the near future and if we find that the required progress is not made we won’t hesitate to use our legal powers to protect the people who use this service."

Oakford Manor Nursing Home provides accommodation for up to 50 people who require nursing and personal care.


For further information please contact Helen Gildersleeve, regional communications officer, on 0191 233 3379 or the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

Details of the inspectors’ findings will be published on CQC’s website.

CQC has issued the warning notices to Rushcliffe Care Ltd, Epinal Way Care Centre, Epinal Way, Loughborough, Leicestershire, LE11 3GD, owner of Oakford Manor Nursing Home, requiring that action is taken to meet:

  • Regulation 13, management of medicines, Health and Social Care Act (Regulated Activities), Regulations 2010.

Inspectors will carry out a further unannounced visit to assess whether the necessary improvements have been made.

If improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.