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CQC warns Nottingham care home it is failing to meet the needs of people in its care

30 November 2011
Gregory Court
The Disabilities Trust
  • Media,
  • Care homes without nursing

30 November 2011

The Care Quality Commission has issued a formal warning to the owners of Gregory Court care home saying they must make improvements to standards of care or face further action.

The warning follows an unannounced visit by inspectors to the care home in Noel Street, Hyson Green, Nottingham, on 12 October 2011 following concerns that had come to light about the home.

Inspectors found the owner of Gregory Court care home, The Disabilities Trust of Burgess Hill West Sussex, needed to make improvements in relation to the care and welfare of service users and staffing.

  • During the inspection CQC staff looked at records, including people’s care records, and spoke to people at the home.
  • Inspectors found there were no systems in place to ensure assessments of care were kept up to date to reflect people’s current needs.
  • Care plans did not contain sufficient information about people’s health needs.
  • There were insufficient numbers of staff on duty to meet people’s care needs.

Andrea Gordon, regional director of CQC in the East and West Midlands, said: "The law says these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.

“This warning sends a clear message that the owner of Gregory Court care home needs to address these issues or face further consequences.

“Our inspectors will return in the near future and if we find that the required progress is not made we won’t hesitate to use our legal powers to protect the people who use this service."

Gregory Courtcare home provides accommodation for up to ten adults who require personal care.


For further information please contact Louise Grifferty, regional communications manager, on 07717 422917 or the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

CQC will publish further details of the inspectors’ findings in a review of compliance on its website at a later date.

CQC has issued the warning notice to The Disabilities Trust, owner of Gregory Court, in Noel Street, Hyson Green, Nottingham, requiring that action is taken to meet:

  • Regulation 9, care and welfare of services users, and Regulation 22, staffing, Health and Social Care Act (Regulated Activities) Regulations 2010.

Inspectors will carry out a further unannounced visit to assess whether the necessary improvements have been made.

If improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.