You are here

CQC warns Northamptonshire care home it needs to do more to protect the safety and welfare of people

16 July 2012
Juniper House
Barchester Healthcare Homes Limited
  • Media,
  • Care homes without nursing

16 July 2012

Regulator demands improvement by owner of Juniper House care home.

The Care Quality Commission has issued a formal warning to the owner of Juniper House care home, saying they must make improvements to standards of care or face further action.

The warning follows an unannounced visit by inspectors to the care home in Candleford Close, Brackley, Northamptonshire, on 21 May.

During the visit inspectors found the owners of the home needed to make improvements in relation to the management of medicines.

  • There were omissions in medication records.
  • Some of the records relating to medicines did not correspond to what medication was left in stock.
  • According to records one resident was without their prescribed pain relief for five days, another resident was without their prescribed pain relief for two days.
  • Copies of prescriptions from people’s GPs were not always available in the home’s medicines file.

Andrea Gordon, Deputy Director of Operations (regions), said: "The law says these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant

“This warning sends a clear message that the owner of Juniper House care homeneeds to address this issue or face further consequences.

“Our inspectors will return in the near future and if we find that the required progress is not made we won’t hesitate to use our legal powers to protect the people who use this service."

Juniper House care homeprovides personal and nursing care.


Notes to editors

CQC will publish further details of the inspectors’ findings in a review of compliance on its website at a later date.

CQC has issued the warning notice to Barchester Healthcare Homes, Chelsea Harbour, London, owner of Juniper House care home, Candleford Close, Brackley, Northamptonshire, requiring that action is taken to meet:

  • Regulation 13, management of medicines, Health and Social Care Act (Regulated Activities) Regulations 2010. 

Inspectors will carry out a further unannounced visit to assess whether the necessary improvements have been made.

The deadline for improvement is 16 July 2012. If improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.