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CQC warns Mundy House it needs to do more to protect the safety and welfare of people

16 August 2012
Mundy House
Larchwood Care Homes (South) Limited
  • Media,
  • Care homes without nursing

16 August 2012 

Regulator demands improvement by Basildon care home.

The Care Quality Commission has issued a formal warning to Adiemus Care Limited saying they must make improvements to standards of care at Mundy House or face further action.  

The warning follows an unannounced visit by inspectors to the care home in Church Road, Basildon, Essex, on 30 May, as part of a planned review of compliance.

Following the visit, inspectors found Mundy House needed to make improvements in relation to records.  

  • Several care plans inspectors looked at were incomplete, inaccurate and failed to reflect the specific care needs of residents.
  • Care plans stated that significant weight loss should be reported to the person’s GP but there were several examples showing this had not been carried out.
  • Care plans relating to pressure sores gave no indication of when the sores developed and how they were to be managed by care staff.
  • A nutritional record for a resident deemed as being at ‘very high risk’ of malnutrition had not been updated or reviewed since March.

Andrea Gordon, Deputy Director of Operations (central region) for CQC, said: "The law says these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.  

“This warning sends a clear message that Mundy House needs to address this issue or face further consequences.   

“Our inspectors will return in the near future and if we find that the required progress is not made we won’t hesitate to use our legal powers to protect the people who use this service."   

Mundy House provides accommodation for up to 65 people who require nursing and personal care.


For further information please contact Helen Gildersleeve, regional communications officer, on 0191 233 3379 or the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.  

Notes to editors

Details of the inspectors’ findings will be published on CQC’s website.

CQC has issued the warning notice to Adiemus Care Limited, 238 Station Road, Addlestone, KT15 2PS, owner of Mundy House, requiring that action is taken to meet:   

  • Regulation 20, records, Health and Social Care Act (Regulated Activities), Regulations 2010.   

Inspectors will carry out a further unannounced visit to assess whether the necessary improvements have been made.        

The deadline for improvement is 17 August 2012. If improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.