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CQC warns Ms Andrea Mckie that they must make improvements

4 December 2013
Angels Assisted Living Services
Ms Andrea Mckie
  • Media,
  • Care in your home and supported living

04 December 2013

When the Care Quality Commission visited Angels Assisted Living Services unannounced on 2 October 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Ms Andrea Mckie telling her that she must improve in the following areas by 30 November 2013:

  • Requirements relating to workers The service was not operating effective recruitment procedures to ensure people employed were suitable to perform their role.

CQC inspectors will return in due course to check whether the required improvements have been made. For more details of the findings from the inspection in October 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.