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CQC warns Mrs Maria Gatt that she is failing to protect the safety and welfare of people

2 March 2012
College House Limited
Mrs Maria Gatt
  • Media,
  • Care homes without nursing

2 March 2012

The Care Quality Commission has issued a formal warning to Maria Gatt, proprietor, College House Limited, 85–87 College Street, Cleethorpes, North East, Lincolnshire, stating that she must make urgent improvements to standards of care or face further action.

The warning follows a visit by inspectors to College House Care Home on the 30 and 31 January 2012. This inspection was to assess the response to compliance actions that had been issued following a previous inspection on 28 September 2011.

During the January visit, CQC found that the provider was failing to take proper steps to ensure residents were protected against the risks of receiving inappropriate or unsafe treatment. Care was not being planned or delivered in a way which met individual service user’s needs, or ensured their welfare and safety.

On examining five care plans for people living in the home, inspectors found that none had been properly reviewed or updated to reflect recent changes in individuals needs. Care plans were out of date, incomplete and contained contradictory information.

Jo Dent, Regional Director for the CQC in the North West region, said:

"The law says that these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.

“This warning sends a clear and public message that the provider needs to address this issue as a matter of urgency or face serious consequences.

“Our inspectors will return to College House in the near future and if we find that the provider is not making the required progress we won’t hesitate to use our legal powers to protect the people who live there."


For further information please contact the regional communications team, David Fryer 07901 514220 or Kirstin Hannaford 0191 233 3629 or CQC press office on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

CQC will publish further details of the inspectors' findings in a review of compliance on its website at a later date.

The warning notice finds that Maria Gatt is in breach of Regulation 9, Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 (outcome 4) Care and welfare of people who use services

CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.