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CQC warns Mrs E R Russell that she must make improvements

Published:
15 January 2014
Categories:
  • Media,
  • Care homes without nursing

15 January 2014

When the Care Quality Commission visited Woodlands Villa unannounced on 05 November 2013 we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued formal warnings to Mrs E R Russell telling them that they must improve in the following areas by 31 January 2014:

  • Regulation 13, (Outcome 9): Management of medicines The service was failing to protect people against the risks associated with poor medicines management.
  • Regulation 21, (Outcome 12): Requirements relating to workers The service was failing to protect people against the risks of unsafe or inappropriate care and treatment as effective recruitment and selection procedures were not carried out.
  • Regulation 23, (Outcome 14): Supporting workers The service was failing to protect people against the risks of unsafe or inappropriate care and treatment as staff did not receive appropriate professional development.
  • Regulation 20, (Outcome 21): Records The service was failing to protect people against the risks of unsafe or inappropriate care and treatment as accurate and appropriate records were not maintained.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in November 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.