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CQC warns Mr Nashir Kasmani that he needs to do more to protect the safety and welfare of people
27 July 2012
Regulator demands improvement at Morecambe care home.
The Care Quality Commission has issued two formal warnings to Mr Nashir Kasmani, registered provider of Ashburnham House care home stating that he must make improvements to standards of care or face further action.
The warnings follow an unannounced visit by inspectors to the Ashburnham House care home, Morecambe on 22 June 2012. As part of the inspection CQC looked at the recruitment records for five care workers. They found that the provider had not obtained certain information before commencing their employment.
Inspectors were unable to find written documentation of staff start dates and only one of the five members of staff that the inspectors checked had provided two references before starting employment in the last six months.
Two members of staff had not provided any references from people who could be contacted about previous employment before they began employment at the home.
CQC inspectors discussed with the registered provider that he was failing to make the necessary checks or to act on the findings of references and CRBs, putting residents at risk of poor standards of care.
In respect of the second warning the registered person must have suitable arrangements in place to ensure that persons employed for the purposes of carrying on the regulated activity are appropriately supported in relation to their responsibilities, to enable them to deliver care and treatment to service users safely and to an appropriate standard.
The people using the service are older people with dementia. The Commission considers the following training is appropriate in order that persons employed are enabled to deliver care and treatment to service users safely and to an appropriate standard’ including dementia care, mental capacity act, moving and handling, safeguarding of vulnerable adults (SOVA), fire safety, and infection control.
Inspectors were provided with a list of training information for four of the ten staff employed. According to the information provided, of the four staff, three had not been recorded as having received moving and handling basic training and one required renewal of this training.
One member of staff had completed safeguarding of vulnerable adults (SOVA) training, two had not been recorded as doing so, and there was no information on whether one member of staff had completed this or not. The records stated fire safety training was needed. Of the four staff one member of staff had received fire safety training, the other three required fire safety training.
According to the training list provided, one member of staff had completed infection control training, three were recorded as ‘training required’. Two members of the four staff had completed mental capacity act training, two had not completed this training. Gaps were clearly showing in the training records for these four staff.
Malcolm Bower-Brown, Deputy Director of Operations for CQC in the North, said:
"The law says these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.
“These warnings send a clear message that Mr Nashir Kasmani needs to address this issue or face further consequences.
“Our inspectors will return in the near future and if we find that the required progress has not been made we won’t hesitate to use our legal powers to protect the people who use this service."
For further information please contact the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.
Notes to editors
CQC has issued the warning notices to Mr Nashir Kasmani, requiring that action is taken to meet:
- Regulation 21: Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 Requirements relating to workers
- Regulation 23: Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 Supporting workers
Inspectors will carry out a further unannounced visit to assess whether the necessary improvements have been made.
A deadline for improvement has been set. If improvements are not made, CQC has a range of enforcement powers, which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.