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CQC warns Mr & Mrs M Ellis that they must make improvements
12 February 2014
When the Care Quality Commission visited Woodthorpe Manor Nursing Home unannounced on 16 and 18 December 2013, we found that the service was failing to meet the national standards that people should be able to expect.
As a result, CQC has issued formal warnings to the provider telling them that they must improve in the following areas by 14 February 2014:
- Regulation 17, (Outcome 1): Respecting and involving people who use services The service was failing to ensure that people’s dignity and/or choices were being respected.
- Regulation 9, (Outcome 4): Care and welfare of people who use services The service was failing to ensure people were protected against the risks of receiving inappropriate or unsafe care or treatment.
- Regulation 12, (Outcome 8): Cleanliness and infection control The service was failing to ensure people were protected from the identifiable risks of acquiring a health care associated infection.
- Regulation 13, (Outcome 9): Management of medicines The service was failing to protect people against the risks associated with poor medicines management.
- Regulation 22, (Outcome 13): Staffing The service was not taking appropriate steps to ensure that there were sufficient numbers of suitably qualified staff on duty at all times to meet people’s needs.
- Regulation 10, (Outcome 16): Assessing and monitoring the quality if service provision The service was not protecting people against the risks of unsafe care and treatment by not effectively assessing and monitoring the quality of service provided.
CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in December 2013. Read the full report here.
If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.