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CQC warns Mr Andrew Sidney Bowles, Mr Sidney E Bowles, Mrs Jacqueline Amelia Bowles and Mrs Theresa Jane Bowles that they must make improvements
08 January 2014
When the Care Quality Commission visited Ferndale House unannounced on 21 and 22 November 2013, we found that the service was failing to meet the national standards that people should be able to expect.
As a result, CQC has issued formal warning to Mr Andrew Sidney Bowles, Mr Sidney E Bowles, Mrs Jacqueline Amelia Bowles, Mrs Theresa Jane Bowles
Management of medicines
People were not protected against the risks associated with medicines because the provider did not have appropriate arrangements in place to manage medicines.
CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in November 2013. Read the full report here.
If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.