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CQC warns Mayfield Rest Home Limited that they must make improvements

Published:
27 January 2014
Categories:
  • Media,
  • Care homes without nursing

27 January 2014

When the Care Quality Commission visited Mayfield House Care home unannounced on 29 November 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued formal warnings to Mayfield House Rest Home Limited telling them that they must improve in the following areas by 17 January 2014

  • Regulation 11, (Outcome 7): Safeguarding people who use services from abuse The service was failing to take reasonable steps to identify and prevent the possibility of abuse and/or failing to respond appropriately to allegations of abuse.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in November 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.