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CQC warns Lunan House Limited that they must make improvements

Published:
29 July 2014
Categories:
  • Care homes with nursing

When the Care Quality Commission visited Weston Park unannounced on 21 May 2014, 22 May 2014, 06 June 2014 and 10 June 2014 we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued four formal warnings to Lunan House Limited telling them that they must improve in the following areas by 15 August 2014:

  • Regulation 9, (Outcome 4): Care and welfare of people who use services The service was failing to ensure people were protected against the risks of receiving inappropriate or unsafe care or treatment.
  • Regulation 23, (Outcome 14): Supporting workers The service was failing to ensure suitable arrangements were in place to support employees to enable them to deliver care and treatment safely and appropriately.
  • Regulation 10, (Outcome 16): Assessing and monitoring the quality if service provision The service was not protecting people against the risks of unsafe care and treatment by not effectively assessing and monitoring the quality of service provided.
  • Regulation 20, (Outcome 21): Records The service was failing to ensure that appropriate records were kept.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in May and June 2014, read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.