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CQC warns Longacre Care Homes Ltd that it is failing to protect the safety and welfare of people

20 December 2012
Longacre Care Home Limited
Longacre Care Home Limited
  • Media,
  • Care homes with nursing

20 December 2012

Urgent improvements required at Longacre Care Home, High Salvington, Worthing

The Care Quality Commission (CQC) has issued a formal warning to Longacre Care Homes Ltd that it must make urgent improvements at a nursing home in High Salvington, Worthing, West Sussex.

A warning notice has been issued following an unannounced inspection of Longacre Care Home, in Chute Way, in November.

CQC found that suitable arrangements were not always in place to obtain consent to care and treatment from people at the home or those acting on their behalf. Do Not Attempt Resuscitation (DNAR) forms were found in two files without evidence that this had been discussed with the people concerned or their relatives. None of the DNAR forms seen had planned review dates. Where a formal assessment of capacity was required under the Mental Capacity Act 2005, this was not always carried out. Staff showed a limited understanding of consent issues.

Ian Biggs, Deputy Director of CQC in the South, said:

“We check the national standards of quality and safety in care that the law says everyone should be able to expect. These standards exist to protect people who cannot always speak up for themselves from being put at risk of harm. Providers have a duty to be compliant.

“It is important that staff seek consent from people before providing treatment or care. Where this doesn’t happen, this puts people at risk of receiving care which does not meet their needs and can have serious consequences.

“Our inspectors will return in the near future to carry out another unannounced inspection. If we find that the home is not making the required progress we won’t hesitate to use our legal powers further to protect the people who live there.”


For further information please contact the CQC press office on 0207 448 9239 or out of hours on 07917 232143.            

Notes to editors

The warning notice finds that Longacre Care Homes Ltd is in breach of:

  • Regulation 18 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 (Outcome 2) Consent to care and treatment

If the required improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards.  Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.