You are here
CQC warns Littleport care home it must do more to meet the needs of people in its care
11 November 2011
Regulator demands improvement by Cambridgeshire care home owner.
The Care Quality Commission (CQC) has issued a formal warning to the owners of The Old Vicarage care home saying they must make improvements to standards of care or face further action.
The warning follows an unannounced visit by inspectors to the care home in Church Lane, Littleport, Cambridgeshire, on 17 October 2011 to follow up concerns which CQC had said needed be addressed at the time of a previous inspection.
Inspectors found the owner of The Old Vicarage care home, Old Vicarage (Ely) Limited, needed to make improvements in relation to the management of medicines.
Inspectors found that records relating to the medication given to people were not always complete or accurate. It was not, therefore, possible to ascertain whether people were getting their medication as it had been prescribed.
Inaccuracies included records relating to one person indicating they had received medication for a particular day but a tablet for that date was found to be still in its packet.
Frances Carey, Regional Director of CQC in the East of England, said: "The law says these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.
“This warning sends a clear message that the owner of The Old Vicarage care home needs to address this issue or face further consequences.
“Our inspectors will return in the near future and if we find that the required progress is not made we won’t hesitate to use our legal powers to protect the people who use this service."
The Old Vicarage care home provides residential care for older people.
For further information please contact Louise Grifferty, Regional Communications Manager, on 07717 422917 or the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.
Notes to editors
CQC will publish further details of the inspector's findings in a review of compliance at a later date.
CQC has issued the warning notice to Old Vicarage (Ely) Limited, owner of The Old Vicarage, 32 Church Lane, Littleport, Cambridgeshire, requiring that action is taken to meet:
- Regulation 13, management of medicines, Health and Social Care Act (Regulated Activities) Regulations 2010.
Inspectors will carry out a further unannounced visit to assess whether the necessary improvements have been made.
If improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.