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CQC warns Little Ashmill Residential Home it needs to do more to protect the safety and welfare of people

14 November 2012
Little Ashmill Residential Care Home
Ashmill Residential Care Homes Limited
  • Media,
  • Care homes without nursing

14 November 2012

Regulator demands improvement by Great Barr care home.

The Care Quality Commission has issued formal warnings to Ashmill Residential Care Homes Limited saying they must make improvements to standards of care at Little Ashmill Residential Home or face further action.   

The warnings follow an unannounced visit by inspectors to the care home in, Stanhope Way, Great Barr, Birmingham, West Midlands on 27 September, as part of a routine review of compliance.  

Following the visit, inspectors found the owners of Little Ashmill Residential Home needed to make improvements in relation to the care and welfare of service users and safeguarding people who use services from abuse.

  • There was no information available to staff on what they should do if a diabetic resident had very high or very low blood sugar levels.
  • Weight records for several residents were not being completed regularly as instructed in their care plans.
  • Allegations of abuse were not being reported to CQC or the local authority.

Andrea Gordon, Deputy Director of Operations (central region) for CQC, said: "The law says these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.

“These warnings send a clear message that Little Ashmill Residential Home needs to address this issue or face further consequences.

“Our inspectors will return in the near future and if we find that the required progress is not made we won’t hesitate to use our legal powers to protect the people who use this service."

Little Ashmill Residential Home provides accommodation, personal care and support for up to six people who may have a physical and or learning disability.


For further information please contact Helen Gildersleeve, regional communications officer, on 0191 233 3379 or the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

CQC has issued the warning notices to: Ashmill Residential Care Homes Limited, Livery Place, 35 Livery Street, Birmingham, West Midlands, B3 2PB, owner of Little Ashmill Residential Home, requiring that action is taken to meet:

  • Regulation 9, care and welfare of service users and Regulation 11, safeguarding people who use services from abuse, Health and Social Care Act (Regulated Activities), Regulations 2010.

Inspectors will carry out a further unannounced visit to assess whether the necessary improvements have been made.

The deadline for improvement is 12 November. If improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.