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CQC warns Killamarsh care home it needs to do more to protect the safety and welfare of people

31 July 2012
Nethermoor Care Home
Nethermoor Care Home Limited
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  • Care homes with nursing,
  • Care homes without nursing

31 July 2012

Regulator demands improvement by owner of South Yorkshire care home.

The Care Quality Commission has issued a formal warning to the owner of Nethermoor Care Home, saying they must make improvements to standards of care or face further action.  

The warning follows an unannounced visit by inspectors to the care home in Bridge Street, Killamarsh, Sheffield, South Yorkshire, on 28 June.

During the visit inspectors found the owners of the home, Nethermoor Care Home Limited of Epsom, Surrey, needed to make improvements in relation to the care and welfare of service users and records.

  • Inspectors looked at records and found these did not contain all the information needed for people to receive safe and appropriate care.
  • There were inconsistencies in care plans and appropriate assessments and nutritional information was missing in some records.  
  • Medication records did not contain any prescribing information in relation to creams and ointments for service users. None of the creams and ointments inspectors saw had people’s names on them.  

Andrea Gordon, Deputy Director of Operations (regions), said: "The law says these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant

“This warning sends a clear message that the owner of Nethermoor Care Home needs to address this issue or face further consequences.

“Our inspectors will return in the near future and if we find that the required progress is not made we won’t hesitate to use our legal powers to protect the people who use this service."

Nethermoor Care Home provides nursing care for older people, some of whom have dementia.


For further information please contact Louise Grifferty, regional communications manager, on 07717 422917 or the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

CQC will publish further details of the inspectors’ findings in a review of compliance on its website at a later date.

CQC has issued the warning notice to Nethermoor Care Home Limited of West Street, Ewell, Epsom, Surrey, the owners of Nethermoor Care Home, Bridge Street, Killamarsh, Sheffield, South Yorkshire, requiring that action is taken to meet:

  • Regulation 9, care and welfare of service users, and Regulation 20, records, Health and Social Care Act (Regulated Activities) Regulations 2010. 

Inspectors will carry out a further unannounced visit to assess whether the necessary improvements have been made.

If improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.