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CQC warns that Homelands care home, Bognor Regis, is failing to protect the safety and welfare of people

14 March 2012
T R Puttick
  • Media,
  • Care homes without nursing

14 March 2012

The Care Quality Commission (CQC) has issued a formal warning to T R Puttick that the provider must make urgent improvements to standards of care provided at a care home in Bognor Regis, West Sussex.

A warning notice has been issued following an unannounced inspection of Homelands in February.

Inspectors found that the home was unable to demonstrate that it had taken proper steps to assess the individual needs of people living there. The home was unable to show that care was planned and delivered in a way which ensured the safety and welfare of people.

Inspectors identified that care plans had not been fully reviewed and did not give appropriate guidance on care delivery, with particular reference to dealing with difficult behaviour, deprivations of liberty, health needs, and risk assessments.

Ian Biggs, Deputy Director of CQC in the South, said:

"The standards of quality and safety in care that CQC checks are those that the law says everyone should expect. These standards exist to protect vulnerable people – who cannot always speak up for themselves – from being put at risk of harm.

“Providers have a duty to make sure that the care and treatment they deliver meets the essential standards that everyone is legally entitled to expect. This warning sends a clear message that the issues at Homelands need to be addressed as a matter of priority.

“Our inspectors will return in the near future to carry out another unannounced inspection. If we find that the home is not making the required progress we won’t hesitate to use our legal powers to protect the people who live there."


For further information please contact the CQC press office on 0207 448 9239 or out of hours on 07917 232143.

Notes to editors

CQC will publish further details of the inspectors’ findings in a review of compliance on its website at a later date.

The warning notices find that T R Puttick is in breach of:

  • Regulation 9 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 (Outcome 4) Care and welfare of people

CQC has issued a warning notice which required the provider to take action to meet the regulatory requirements by 9 March 2012. CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.