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CQC warns Hillbro Nursing Home that it is failing to protect the safety and welfare of people

30 March 2012
Hillbro Nursing Home LLP
Mr M S and Ms A A Berry
  • Media,
  • Care homes with nursing

30 March 2012

Regulator demands immediate improvement at  West Yorkshire nursing home.

The Care Quality Commission has issued a formal warning to Mr MS Berry and Mrs A Berry stating that they must make urgent improvements to standards of care at a West Yorkshire nursing home or face further action

The warning follows an unannounced visit by inspectors to Hillbro Nursing Home, Holden Lane, Baildon, West Yorkshire on 29 February 2012to check if improvements required following a previous visit had been made.

On the latest inspection CQC found that the provider was still failing to meet national standards relating to the care and welfare of people who use services.

Inspectors observed staff using unsuitable lifting techniques that could cause an injury to the individual being assisted or the staff member themselves.

Inspectors were concerned that residents requiring assistance and prompting to eat at mealtimes were not always given adequate support.

Individual care plans did not always contain appropriate risk assessments and inspectors found evidence that the home’s accident records had not been completed accurately.

Jo Dent, Regional Director of CQC in the Yorkshire and Humberside region, said:

"The law says that these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.

“This warning sends a clear and public message that Mr and Mrs Berry need to address this issue as a matter of urgency or face serious consequences.

“Our inspectors will return to Hillbro Nursing Home in the near future and if we find that the provider is not making the required progress we won’t hesitate to use our legal powers to protect the people who live there.”


For further information please contact the CQC Regional Communications Team, David Fryer 07901 514 220 or Kirstin Hannaford 0191 233 3629.

The CQC press office can be contacted on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

CQC will publish further details of the inspectors’ findings in a review of compliance on its website at a later date.

CQC has issued a warning notice to Mr M S Berry and Mrs A A Berry requiring action to meet:  

Regulation 9 Health and Social Care Act (Regulated Activities) Regulations 2010, (Outcome 4) Care and Welfare of people who use services  

If the required improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.