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CQC warns FSHC (Bamford) Ltd that it must make improvements at a Gloucestershire care home

30 January 2013
  • Media,
  • Care homes with nursing,
  • Diagnostic and/or screening services

30 January 2013

The Care Quality Commission has issued a formal warning to FSHC (Bamford) Ltd that it is facing enforcement action unless it makes urgent improvements at Kingswood Care Home.

The two warning notices followed an unannounced visit by inspectors to the care home in Kingswood, Wotton under Edge, Gloucestershire in December 2012 to check that improvements that had been identified in July 2012 had been made.

Inspectors found that the home was still failing to comply with national regulations covering staff training and supervision of work practice.

  • Staff training records demonstrated that a significant number of care staff had not received the required mandatory training and therefore may not have the necessary skills to be able to look after people properly.
  • Staff supervision records did not provide evidence that there were suitable measures in place to monitor staff work practice or identify where staff development was required.
  • The measures that the provider had in place to check that areas of non compliance were being addressed were inadequate.

Ian Biggs, regional director of CQC in the South said:

"The law says that these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant and this cannot be allowed to continue.

“We will return in the near future and if we find that this care home is not making the required progress we won’t hesitate to use our legal powers to protect the people who use the service."


For further information please contact the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

The warning notices find that FSHC (Bamford) Ltd is in breach of

  • Regulation 23, Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 Supporting Staff
  • Regulation 10, Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 Assessing and monitoring the quality of service provision.

If the required improvements are not made within 28 days, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.