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CQC warns Foxley Lodge Care Limited that they must make improvements

Published:
4 December 2013
Service:
Sonia Lodge
Provider:
Foxley Lodge Care Ltd
Categories:
  • Media,
  • Care homes with nursing

04 December 2013

When the Care Quality Commission visited Fassaroe House unannounced on 16 October 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Foxley Lodge Care Limited telling them that they must improve in the following areas by 22 November 2013:

  • Regulation 17, (Outcome 1): Respecting and involving people who use services The service was failing to ensure that people’s dignity and/or choices were being respected.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in October 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.