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CQC warns Foxhill Manor Nursing Home it needs to do more to protect the safety and welfare of people
30 October 2012
Regulator demands improvement by Northamptonshire care home.
The Care Quality Commission has issued a formal warning to Foxhill Manor Nursing Home saying they must make improvements to standards of care or face further action.
The warning follows an unannounced visit by inspectors to the care home in Foxhill Road, West Haddon, Northampton, on 1 October, as part of a planned review of compliance.
Following the visits, inspectors found Foxhill Manor Nursing Home needed to make improvements in relation to safeguarding service users from abuse.
- Inspectors witnessed insufficient intervention taking place by staff when a resident was being verbally aggressive to people in the home.
- There were no risk assessments in place to manage and reduce the challenging behaviour of this resident.
- Incidents of abuse and assault at the home had not been referred to the local safeguarding team.
Andrea Gordon, Deputy Director of Operations (central region) for CQC, said: "The law says these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.
“This warning sends a clear message that Foxhill Manor Nursing Home needs to address this issue or face further consequences.
“Our inspectors will return in the near future and if we find that the required progress is not made we won’t hesitate to use our legal powers to protect the people who use this service."
Foxhill Manor Nursing Home provides accommodation for up to 26 people who require nursing and personal care.
For further information please contact Helen Gildersleeve, regional communications officer, on 0191 233 3379 or the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.
Notes to editors
Details of the inspectors’ findings will be published on CQC’s website.
CQC has issued the warning notices to Foxhill Manor Nursing Home, Foxhill Road, West Haddon, Northampton, Northamptonshire, NN6 7BG, requiring that action is taken to meet:
- Regulation 11, safeguarding service users from abuse, Health and Social Care Act (Regulated Activities), Regulations 2010.
Inspectors will carry out a further unannounced visit to assess whether the necessary improvements have been made.
The deadline for improvement is 31 October 2012. If improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.