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CQC warns Four Seasons (No 11) Limited that they must make improvements

Published:
26 February 2014
Provider:
Four Seasons (No 11) Limited
Categories:
  • Media,
  • Care homes with nursing

26 February 2014

When the Care Quality Commission visited Sedbury Park unannounced on 26 November 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a/formal warning/s to Four Seasons (No 11) Limited telling them that they must improve in the following areas by 31 January 2014:

  • Sedbury Park were failing to take proper steps to ensure that service users are protected against the risks of receiving care or treatment that is inappropriate or unsafe by failing to plan and deliver care to meet service users’ individual needs in relation to the management and treatment of pressure ulcers.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in November 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.