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CQC warns Fairfield Care Home it needs to do more to protect the safety and welfare of people

18 October 2012
Mr D & Mrs S Mayariya
  • Media,
  • Care homes without nursing

18 October 2012

Regulator demands improvement by Solihull care home.

The Care Quality Commission has issued a formal warning to Fairfield Care Home saying they must make improvements to standards of care or face further action.   

The warning follows an unannounced visit by inspectors to the care home in Old Warwick Road, Olton, Solihull, West Midlands, on 19 September, to follow up on concerns raised at a previous inspection.  

Following the visit, inspectors found the owners of Fairfield Care Home needed to make improvements in relation to the care and welfare of people who use services.

  • No guidance was available to staff on how to support a resident who was at high risk of developing pressure sores.
  • The care record for a resident with a heart condition contained conflicting instructions on how staff were to meet their needs.
  • A resident who was at high risk of poor nutrition and weight loss was not being weighed regularly.

Andrea Gordon, Deputy Director of Operations (central region) for CQC, said: "The law says these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.  

“This warning sends a clear message that Fairfield Care Home needs to address this issue or face further consequences.   

“Our inspectors will return in the near future and if we find that the required progress is not made we won’t hesitate to use our legal powers to protect the people who use this service."   

Fairfield Care Home is registered to provide accommodation and personal care for a maximum of 21 people.


For further information please contact Helen Gildersleeve, regional communications officer, on 0191 233 3379 or the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.  

Notes to editors

Details of the inspectors’ findings will be published on CQC’s website.

CQC has issued the warning notices to: Fairfield Care Home, 27 Old Warwick Road, Olton, Solihull, West Midlands, B92 7JQ, requiring that action is taken to meet:   

  • Regulation 9, care and welfare of service users, Health and Social Care Act (Regulated Activities), Regulations 2010.   

Inspectors will carry out a further unannounced visit to assess whether the necessary improvements have been made.    

The deadline for improvement is 19 October 2012. If improvements are not made, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.