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CQC warns European Wellcare Homes Limited that they must make improvements

20 November 2013
Greenheys Lodge Residential Care Home
Sanctuary Care (Wellcare) Limited
  • Media,
  • Care homes without nursing

20 November 2013

When the Care Quality Commission visited Greenheys Lodge unannounced on 8 October 2013 we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued formal warnings to European Wellcare Homes Ltd telling them that they must improve in the following areas by 30 November 2013:

  • Regulation 9, (Outcome 4): Care and welfare of people who use services: The service was failing to ensure people were protected against the risks of receiving inappropriate or unsafe care or treatment.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in October 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.