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CQC warns Equinox Care that it is failing to protect the safety and welfare of people

14 November 2012
Churchfield Road
Equinox Care
  • Media,
  • Treatment and rehabilitation (substance misuse)

14 November 2012

Urgent improvements required at Churchfield Road, Ealing.

The Care Quality Commission (CQC) has issued a formal warning to Equinox Care that it must make urgent improvements at a rehabilitation service in Ealing, west London.

A warning notice has been issued following an unannounced inspection of Churchfield Road, in Churchfield Road, in October.

Inspectors found that the service was failing to ensure that people using it were protected against the risks associated with unsafe or unsuitable premises. Concerns identified at a previous inspection regarding the building and the grounds had not been rectified by the provider.

Matthew Trainer, Deputy Director of CQC in London, said:

“We check the standards of quality and safety in care that the law says everyone should be able to expect. These standards exist to protect people who cannot always speak up for themselves from being put at risk of harm. Providers have a duty to be compliant.

“Providers have a duty to ensure that premises are safe and promote the welfare of people using services.

“Our inspectors will return in the near future to carry out another unannounced inspection. If we find that the service is not making the required progress we won’t hesitate to use our legal powers further to protect the people who use it.”


For further information please contact the CQC press office on 0207 448 9239 or out of hours on 07917 232143.

Notes to editors

The warning notice finds that Equinox Care in breach of:

  • Regulation 15 (1)(c)(i)(ii) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 (Outcome 10) Safety and suitability of premises.

If the required improvements are not made by 30 November 2012, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.