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CQC warns Emmie Dixon Home Limited that they must make improvements

13 December 2013
  • Media,
  • Care homes without nursing

13 December 2013

When the Care Quality Commission visited the Emmie Dixon Home unannounced on 2 and 3 October 2013 we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued formal warnings to Emmie Dixon Home Limited telling them that they must improve in the following areas by 30 November 2013:

  • Regulation 11, (Outcome 7): Safeguarding people who use services from abuse. The service was failing to take reasonable steps to identify and prevent the possibility of abuse and/or failing to respond appropriately to allegations of abuse.
  • Regulation 16, (Outcome 11): Safety, availability and suitability of equipment. The service was failing to protect people against the risks associated with unsafe or unsuitable equipment.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in October 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.