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CQC warns Dr Michael Florin that they must make improvements
27 September 2013
CQC warns provider that it must make improvements
When the Care Quality Commission visited Dr M Florin GP unannounced on 28th June 2013, we found that the service was failing to meet the national standards that people should be able to expect.
As a result, CQC has issued formal warnings to Dr M Florin telling him that he must improve in the following areas by 31st October 2013:
- Regulation 18, (Outcome 2): Consent to care and treatment The service was failing to ensure suitable arrangements were in place for gaining people’s consent with regard to their care and treatment and acting in accordance with this.
- Regulation 11, (Outcome 7): Safeguarding people who use services from abuse The service was failing to take reasonable steps to identify and prevent the possibility of abuse and/or failing to respond appropriately to allegations of abuse.
- Regulation 12, (Outcome 8): Cleanliness and infection control The service was failing to ensure people were protected from the identifiable risks of acquiring a health care associated infection.
- Regulation 13, (Outcome 9): Management of medicines The service was failing to protect people against the risks associated with poor medicines management.
- Regulation 21, (Outcome 12): Requirements relating to workers The service was not operating effective recruitment procedures to ensure people employed were suitable to perform their role.
- Regulation 10, (Outcome 16): Assessing and monitoring the quality if service provision The service was not protecting people against the risks of unsafe care and treatment by not effectively assessing and monitoring the quality of service provided
- Regulation 20, (Outcome 21): Records The service was failing to ensure that appropriate records were kept.
CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in June 2013. Read the full report here.
If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.