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CQC warns Dr IP Vinayak and Dr V Vinayak that the Marina Rest Home is failing to protect the safety and welfare of people
17 November 2011
The Care Quality Commission has issued formal warnings to Dr IP Vinayak and Dr V Vinayak that they must make urgent improvement to standards of care or face further action.
These warnings follow unannounced visits by inspectors to the Marina Rest Home on 4 and 7 October 2011 to follow up a previous review of compliance.
Inspectors found that Dr IP Vinayak and Dr V Vinayak, the providers, were failing to meet the essential standards of quality and safety.
There were insufficient arrangements at the home to make sure that residents were protected from harm by having up-to-date and complete care plans. Where plans were in place, there were discrepancies between what was written on them and the care that was being delivered.
There were insufficient arrangements at the home to make sure that the premises were safe, that fire safety planning was updated and that the fire alarm systems were working properly.
There were insufficient arrangements at the home for people employed at this service to receive appropriate training, supervision and appraisal to enable them to deliver care and treatment to service users safely and to an appropriate standard.
Jo Dent, regional director of CQC in the North East region, said:
"The law says that these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.
“This warning sends a clear and public message that Dr IP Vinayak and Dr V Vinayak needs to address this issue as a matter of urgency or face serious consequences.
“Our inspectors will return to the Marina Rest Home in the near future and if we find they have not made the required progress we won’t hesitate to use our legal powers to protect the people who live there."
For further information please contact James Hedges on 0207 488 0868 or the CQC press office on 0207 448 9401 or out-of-hours on 07917 232 143.
Notes to editors
CQC will publish further details of the inspectors' findings in a review of compliance on its website at a later date.
The warning notice finds that Dr IP Vinayak and Dr V Vinayak are in breach of the following regulations.
- Regulation 9 (Care and welfare of service users). The registered person must take proper steps to ensure that each service user is protected against the risks of receiving care or treatment that is inappropriate or unsafe.
- Regulation 15 (Safety and suitability of premises). The registered person must ensure that service users and others having access to premises where a regulated activity is carried on are protected against the risks associated with unsafe or unsuitable premises.
- Regulation 23 (Supporting workers). The registered person must have suitable arrangements in place in order to ensure that persons employed for the purposes of carrying on the regulated activity are appropriately supported in relation to their responsibilities, to enable them to deliver care and treatment to service users safely and to an appropriate standard.
A deadline of 19 December has been given for improvement. If this deadline is not met, CQC has a range of enforcement powers which include restricting the services that a provider can offer or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.