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CQC warns Dr. Baber Khan that he must make improvements

17 January 2014
  • Media,
  • Dental service

17 January 2014

When the Care Quality Commission visited Dr Baber Khan – The Crescent, unannounced on 18 and 21 October, and again on 08 November, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued formal warnings to the provider telling them that they must improve in the following areas by 14 February 2014.

  • Regulation 10, outcome 16- Assessing and monitoring the quality of service provision There were no effective systems to enable you to regularly assess and monitor the quality of service and identify risks
  • Regulation 12, Outcome 8 – Cleanliness and infection control Systems in place did not ensure people were protected against risks of infection

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in October and November 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.