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CQC warns Dolphin Property Company Limited that they must make improvements

5 September 2014
  • Care homes without nursing

When the Care Quality Commission visited Cherry Tree Care Centre unannounced on 4 and 7 July 2014, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Dolphin Property Company Limited telling them that they must improve in the following areas by 3 September 2014.

  • Regulation 18, (Outcome 2): Consent to care and treatment The service was failing to ensure suitable arrangements were in place for gaining people’s consent with regard to their care and treatment and acting in accordance with this.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in July 2014, read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.