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CQC warns Ditchling Rural Care Limited that it is failing to protect the safety and welfare of people

21 September 2012
Gatwick Grove
Ditchling Rural Care Limited
  • Media,
  • Care homes without nursing

19 September 2012

Urgent improvements required at Gatwick Grove, Crawley, West Sussex.

The Care Quality Commission (CQC) has issued a formal warning to Ditchling Rural Care Limited that they must make urgent improvements at a care home in Crawley, West Sussex.

A warning notice has been issued following an unannounced inspection of Gatwick Grove, in Poles Lane, Lowfield Heath, in August.

Inspectors found that the home was failing to ensure that people living there were protected against the risks of unsafe or inappropriate care. Care records were not always being reviewed as required, and inadequate guidance was sometimes provided to support specific individual needs.

Ian Biggs, Deputy Director of CQC in the South, said:

“We check the standards of quality and safety in care that the law says everyone should be able to expect. These standards exist to protect people who cannot always speak up for themselves being put at risk of harm. Providers have a duty to be compliant.

“Care plans must be kept up to date if people are to receive care which reflects their individual needs. The home must take immediate action to rectify the issues identified by inspectors.

“Our inspectors will return in the near future to carry out another inspection. If we find that the home is not making the required progress we won’t hesitate to use our legal powers further to protect the people who live there.”


For further information please contact the CQC press office on 0207 448 9239 or out of hours on 07917 232143.

Notes to editors

The warning notice finds that Ditchling Rural Care Limited is in breach of:

  • Regulation 9 (1)(a)(b)(i)(ii) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 (Outcome 4) Care and welfare of people

If the required improvements are not made by 21 September 2012, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards.  Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.