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CQC warns Corinthian Care Limited that it is failing to protect the safety and welfare of people

30 December 2011
  • Media,
  • Care homes with nursing

30 December 2011

The Care Quality Commission has issued a formal warning to Corinthian Care Limited, the registered provider of Corinthian House care home that it must make urgent improvements to standards of care or face further action.  

The warning follows an unannounced visit by inspectors to Corinthian House, Green Hill Lane, Upper Wortley in Leeds on 8 November 2011 to follow up a previous review of compliance. 

On latest inspection CQC found that the provider had failed to take appropriate steps to ensure that people living at the home were being treated with dignity and respect.

Suitable improvements had not been made by staff when addressing residents’ personal needs. Inspectors found that male residents were not always offered a daily shave, and some of those living in the home were left wearing dirty or stained clothes and not assisted to change.

Individual care plans were not accurately followed by staff and confidential information about people living in the home was left in communal areas and not stored securely.

Inspectors were concerned that an insufficient number of staff on duty meant that the needs of the people living in the home were not being adequately met. This was particularly evident at meal times when residents requiring help to eat their food were left waiting for lengthy periods of time unassisted.

CQC has issued a Warning Notice which requires Corinthian House to take action by 31 December 2011 to meet the regulatory requirements.

Jo Dent, regional director of CQC in the Yorkshire and Humberside region, said:

"The law says that these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.

“This warning sends a clear and public message that Corinthian Care Limited needs to address this issue as a matter of urgency or face serious consequences.

“Our inspectors will return to Corinthian House in the near future and if we find that the provider is not making the required progress we won’t hesitate to use our legal powers to protect the people who live there."


For further information please contact the CQC press office on 0207 448 9401 or out of hours on 07917 232 143.

Notes to editors

CQC will publish further details of the inspectors’ findings in a review of compliance on its website at a later date. You can find previous reports on this provider at:

CQC has issued a warning notice to Corinthian Care Limited registered provider of Corinthian Houserequiring action to meet:

  • Regulation 17, Health and Social Care Act (Regulated Activities) Regulations 2010, (Outcome 1) Respecting and involving people who use services
  • Regulation 22, Health and Social Care Act (Regulated Activities) Regulations 2010, (Outcome 13) Staffing

A deadline of 31 December 2011 has been given for improvement. If this deadline is not met, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards.   Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.