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CQC warns Chapelfield View Limited that they must make improvements

4 December 2013
  • Media,
  • Care homes with nursing,
  • Care homes without nursing

04 December 2013

CQC warns provider that it must make improvements When the Care Quality Commission visited Chapel View Care Home unannounced on 28 October 2013, we found that the service was failing to meet the national standards that people should be able to expect.

As a result, CQC has issued a formal warning to Chapelfield View Limited telling them that they must improve in the following areas by 27 November 2013:

  • Regulation 9, (Outcome 4): Care and welfare of people who use services The service was failing to ensure people were protected against the risks of receiving inappropriate or unsafe care or treatment.

CQC inspectors will return unannounced in due course to check whether the required improvements have been made. For more details of the findings from the inspection in October 2013. Read the full report here.

If the required improvements are not made within the set timescale, CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.